Customer Voice Survey

Dear Everyone,

Starbucks introduced the Customer Voice Survey a few months ago as a way for us to gather feedback on how we're doing. The problem is that in order to feel motivated enough to do the survey, customers either need to feel really angry or really, really happy. If you are a regular at Starbucks and have been handed one of these surveys, please fill it out to compensate for all the complainers! And while you're at it, mention my name. Cause my distric manager will give me a prize if you do. I don't know what the prize is, but I'm curious. It's the whole "what's in the box" syndrome.

Today Gary gave out one of the surveys to one of our customers, Kate (who works at C'est Sera) and we were harassing her to mention our names in her review of the store. Well, she could tell how eager we were for her to do it and now she's holding her glowing review ransom in exchange for something super secret. Smart girl.

P.S. Devlin's has cheap martinis some nights. Last week, it was Thursday and I got good and bombed for not a lot of money. But be careful of the sugary martinis, they can cause bad judgment and grumpy boyfriends (though I don't really see what the big deal is with going to the McDonald's drive-thru.)